How quickly do you respond to calls in Morristown?+
For active leaks or storm damage, we prioritize Morristown calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Morristown.
How does your pricing work?+
We give every Morristown customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Are you licensed and insured to work in Morristown, TN?+
Yes — Big Toms Roofing is fully licensed to perform Emergency Roof Repair in TN, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What emergency roofing services are available in Morristown?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Can you help with my storm damage insurance claim?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Morristown customers say this cuts weeks off their claim process.
How long does a full roof replacement take?+
Most residential replacements in Morristown take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What roofing materials do you install?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Is your workmanship guaranteed?+
Every Emergency Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout Morristown with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Morristown or do you cover nearby towns?+
Beyond Morristown, our crews regularly service the surrounding Morristown, TN area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
